Privacy Policy

1. Information We Collect

When you submit a quote request or contact Pooja Deepam Holidays via our website, telephone, or WhatsApp, we collect only the information strictly necessary to prepare and deliver an accurate travel quotation. This includes:

• Your name and contact phone number.
• Your email address (for quotation transmission).
• Pickup location, destination or itinerary, and travel dates.
• Estimated passenger group size and preferred vehicle category.
• Any special requests or instructions provided voluntarily.

2. How Your Information Is Used

Your details are used solely to:

• Review vehicle availability for your requested route and dates.
• Calculate accurate fare estimates and transmit written quotations.
• Coordinate trip logistics and communicate driver pickup timing once a trip is agreed upon.

We do not sell, rent, monetize, or disclose your contact details to third-party telemarketers or external advertising networks.

3. Data Retention & Security

Enquiry messages and correspondence are retained only as long as necessary to complete your travel enquiry and fulfill basic accounting and operational requirements. We implement sensible organizational safeguards to prevent unauthorized access or disclosure.

4. WhatsApp and External Communications

If you choose to communicate with Pooja Deepam Holidays via WhatsApp or telephone, your use of those external platforms is subject to their respective terms and privacy policies.

5. Contacting Us Regarding Your Privacy

If you have any questions about this Privacy Policy or wish to request that your enquiry details be removed from our records, please contact us: